Terms & Conditions

You may cancel your order in accordance with your rights under the Distance Selling Regulations. To cancel, please write/fax/e-mail us within 14 days of placing your order. Cancellations may not be made by telephone. We do have the right to deduct the postage charge from your refund. You may trial our software for 14 days before it requires online activation. We are not able to offer a refund once the software has been activated online.

How to Pay

Preferred method of payment. We accept all major credit and debit cards. If ordering from outside the UK you may pay with a credit card. Your card issuing company will convert the £ pounds sterling into your base currency at the current exchange rate. Details of the transaction will appear on your card statement.

Delivery once you have placed your order relax. Our efficient Mail Order Team will place your order in a queue and it will be processed as soon as possible.

Returns

Unsuitable Products. If you need to return any products, please do so within 14 calendar days of receipt and we will either replace the product or refund your payment. You may trial our software for 14 days before it requires online activation. We are not able to offer a refund once the software has been activated online. Returned products must be in their original packaging and in an unused condition. Products will not be refunded without the original receipt of proof of purchase. You will pay the return postage on the unsuitable product and postage & packaging if any replacement products are sent. This does not affect your statutory rights. Return of printed goods is at management's discretion.

Faulty goods/our mistakes. Please contact us if you have received any damaged, faulty or incorrect products.

Prices All prices are in £ pounds sterling. VAT will be charged at the prevailing rate where appropriate. We reserve the right to alter any prices at any time.

EU Member States. Individual customers will be charged VAT at the prevailing rate where appropriate. Companies must provide a registered VAT number.

Non EU states, Channel Islands, Isle of Man and BFPO's. You will not be charged VAT.

All products are subject to availability.

Data Protection We use any information supplied when placing your order for our own marketing and analysis. We do not sell, or share information with any third parties. We may contact you by telephone, mail or e-mail. If you do not wish us to do so, please let us know.

We reserve the right to alter any prices, terms & conditions at any time.