Privacy Policy and GDPR

Focus Educational Software Ltd has firm commitment to the privacy of our customers.
The following discloses our information gathering and dissemination practices for this website and www.focuselearning.co.uk and the handling of this data by Focus Educational Software Ltd.

GDPR Compliance Statement

Our Data Protection Officer is David Hodge. All our staff and contractors are familiar with GDPR and their personal responsibilities. All staff are trained on induction and every two years (or sooner if there is a major change in legislation). We have a 'right to erasure' process. If you wish your data to be erased, please email us via the contact page. The privacy notice on this page informs people what we do with their personal data, No personal data is transferred outside of the EU. All data storage is secure and our suppliers have GDPR procedures in place. We have a notification process in place for any breach.

When processing data we undertake that:
  • That the processing is lawful, fair and transparent
  • We are transparent about what the data is being used for
  • The data is collected for a specific purpose
  • The data is necessary for the purpose
  • The data must be accurate and kept up to date
  • The data is not kept for longer than necessary
  • The data is kept safe and secure

How we may use teacher personal information

We may collect, store, and use your personal information (name and email address) for the following purposes:

  • to make the curriculum resources hosted on www.focuselearning.co.uk, which you have requested either as a trial or by purchasing a license, available to you via an online login.
  • to provide you with services that you request and to respond to any enquiries you submit through the website;
  • to provide you with electronic marketing information if you have opted in to receive it.

Student personal information

We do not record student personal information except for email addresses (optional) when saving files produced using the Focus DT 2D Designer App or DT Materials Database App. This is for automated password retrieval purposes only and the information is securely stored on our eLearning server hosted in the UK. NB: there is no requirement to save files with an email address, any word and password combination will suffice. However, if an email address is not included, it is not then possible to retrieve access to a file if the user subsequently forgets his or her file name or password when the file was initially saved.

Contact information

Our site's eLearning Resources Free Trial request form requires you to provide us with some contact information (name, school, postcode and email address). We sometimes use this contact information to send you information about our company and our products and services by email, if you have 'opted in' to receive it. This contact information is also used to contact you when necessary. If at any time you wish to stop receiving information from Focus Educational Software Ltd please contact us and we will update our records accordingly. Our site uses a form to help us manage requests. We collect contact information (like email addresses). Contact information is used to respond to enquiries, or get in touch with you when necessary. We never share your contact details with third parties.

Remarketing

Focus Educational Software Ltd does not use 'remarketing' or 'similar audiences' to advertise online.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All instances of unauthorised attempted access to our site are logged and investigated. Where necessary Focus Educational Software Ltd will inform law enforcement agencies or other relevant organisations regarding misconduct.

Where we store your personal data

Your personal information is stored on a secure server hosted by an Focus Educational Software Ltd approved contractor. The server resides in the United Kingdom. Your personal will only be processed by Focus Educational Software Ltd staff operating in the United Kingdom

Choice / opt-in

Our site provides you with the opportunity to opt-in in order to receive communications from us, in addition to the information or service you have requested, at the point where we request contact information from you. Additionally, each time you receive electronic marketing information from us, you have the option to decline to receive further marketing information from us. To prevent you receiving such communications from Focus Educational Software Ltd in the future, you can:

  • send your question using contact us or
  • send a letter clearly identifying yourself and asking that we remove you from our contact lists; or
  • tick on the opt-out link in the emails (if relevant) and follow the instructions.

Letters should be sent to: Focus Educational Software Ltd, PO Box 52, Truro, TR1 1ZJ, UK.

Correct / update

To change or modify information previously provided, you can:

  • send your request using our email contact form and provide the correct information; or
  • send a letter clearly identifying yourself and asking that we correct or update our database.

Letters should be sent to: Focus Educational Software Ltd, PO Box 52, Truro, TR1 1ZJ, UK.

Contacting the web site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can:

send your request using our email contact form; or send your question in a letter. Letters should be sent to:

Focus Educational Software Ltd, PO Box 52, Truro, TR1 1ZJ, UK. Tel: +44 (0) 1872 241672

Buying from us online

Our site uses 128-bit SSL encryption. This helps ensure that all personal and credit card information is protected to the highest possible standards. We review our technology constantly in order to maintain these standards.

We do not store any credit card details supplied to us, as we operate direct links with our bank via a bank approved payment gateway.

You do not need to set up an account in order to shop with us. If you are an account holder you have full control over your personal information and can edit it online at any time. We do not pass on any personal information to third parties.

Cookies and IP addresses

Cookies are used to record website traffic via Google Analytics.